FAQs

On-line Shopping

Q. Can I phone, fax or mail my order?

A. Yes.
Phone 1300 850 535, fax 03 5442 6092, or mail to:
Make Your House A Home
132 High Street,
Bendigo Vic 3550

Q. What payment methods do you accept?

A. At the present time, we accept the following payment methods:

• EFTPOS
• Visa, Mastercard
• American Express (surcharge applies)
• Direct deposit into our Bendigo Bank account (details provided at order confirmation)
• Cheque (please allow 5 days for clearance)
• Money order
• Paypal
• 12 months interest free finance to approved customers
• Layby (up to 3 months)

Q. When can I expect to receive my order?

A. As a general rule, please allow 10 working days for delivery. However, delivery times may vary depending on the product ordered (we will confirm delivery times via email), and your payment method (cheques require up to 5 days to clear).

Q. How do I return a product?

A. For product returns, please contact us directly

Q. What is a VIP membership?

A. A MYHAH VIP membership entitles you to:

• Free bi-yearly magalogue
• Advance notice of Sales and Specials
• Access to clearance items before the general public
• Birthday Card and $10 voucher on your birthday
• An invitation to our exclusive "closed door" events

To get started, all you have to do is:

• Make a $100 minimum in-store purchase
• Complete an application form