about > Testimonials
Tuesday, August 20,2019
Many thanks to you, Darren, Lisa & Ange for the advice and great service! It has been much appreciated. We look forward to visiting Make Your House A Home again!
D & D Brock, Bright, VIC
Monday, August 19, 2019
The rug has arrived and very happy with it! Thank you Darren for all your service!
B Bowen, Maryborough, VIC
Friday, August 16, 2019
The service we received when purchasing our chairs from Make Your House A Home was excellent! The sales person was Peter Rees Lee and he was very informative and just generally helpful with a very pleasant manner.
D & K Jermyn, Castlemaine, VIC
Wednesday, August 14, 2019
I'm sitting in my chair right now! Very good sales service from everyone at Make Your House A Home. No problems with the pick up service so, overall, a job very well done! Thank you!
S MacArthur-Clyde, Ballarat, VIC
Monday, August 12, 2019
We loved the service at Make Your House A Home. Your shop is our favourite!
L & A Torr, Bendigo, VIC
Wednesday, August 7, 2019
Lisa has been fantastic!
S & L Parkinson, Strathfieldsaye, VIC
Thursday, August 1, 2019
Thank you for the opportunity to say my bit! The delivery guys were excellent! both efficient and clean (even asking if they could wash their hands prior to moving my new sofas). You've been terrific Darren! All in all a good experience and I've no doubt I'll see you again.
S Owen, Kyneton, VIC
Thursday, July 30, 2019
We are very happy with the rug. Thank you for the prompt delivery. The whole experience of dealing with Make Your House A Home was a pleasant one that we would not hesitate to repeat!
H Zelinksi, Broadbeach, QLD
Friday, July 26, 201, 9
Angela was very helpful when we were looking for a rug. She sent suggestions of rugs to suit and hence we chose a rug that we really like! Thank you.
L Baker, Echuca, VIC
Tuesday, July 23, 2019
The entire experience of purchasing and picking up our IMG recliner form you was a pleasant one. I purchased the chair over the phone with Lisa who was very helpful and friendly. Picking up the chair was very smooth and easy with you Darren helping put it in the car for me. I love love love my new recliner and thank you for everything!
S Terbos, Stawell, VIC
Thursday, July 18, 2019
Thank you so much for sending the out to look at my chair. I am very happy with the result. Great service and truly appreciated!
W & P Maher, Castlemaine, VIC
Tuesday, July 11, 2019
I have been very happy with the customer service at Make Your House A Home. The delivery team were very helpful and friendly with assisting with our furniture shuffle.
R Price, Swan Hill, VIC
Friday, July 5, 2019
Thank you Make Your House A Home. We are very pleased with our new furniture. It makes such a difference to our room! We have had family staying for the school holidays and they were most impressed! Overall, we had an EXCELLENT customer experience and appreciated the time Lisa spent with us and the helpful suggestions that made choosing our furniture so much easier! The delivery team were polite and courteous also. Thank you once again to all the team that make your business an absolute pleasure to deal with!
E McAlpin, Kerang, VIC
Tuesday, July 2, 2019
I must congratulate Make Your House A Home on outstanding service! Lisa and her crew went above and beyond. I will certainly be shopping at Make Your House A Home again and recommending you guys!
M Griffin, Mansfield VIC
Wednesday, June 26, 2019
Lisa was very helpful with our purchase.
S Martin, Deniliquin, NSW
Monday, June 24, 2019
Thanks so much for your help and such great service! So happy!
J Butt, Breakfast Point, Sydney, NSW
Friday, June 21, 2019
The rug arrived promptly. Thanks for the great service!
B Cresswell, Fitzroy, VIC
Thursday, June 20, 2019
What a wonderful experience I had walking into Make Your House A Home. Lisa, after speaking with you, you helped design my entire new apartment. Thank you once again for all your moral support during this build which was very tiring.
J Braddock, Heidelberg, VIC
Tuesday, June 18, 2019
All staff involved at Make Your House A Home were great to deal with and I love the bed!
K Wells, Flora Hill, VIC
Friday, June 14, 2019
I am extremely happy with the friendly, happy and helpful customer service I received at Make Your House A Home. All staff members are a credit to your store. Even the delivery guys were wonderful, both courteous, funny and friendly. On top of that, our new rug and recliner look fabulous and have made me feel as though our home is finally complete. Thanks again to all you team.
L Canny, Quarry Hill, VIC
Monday, June 10, 2019
Very happy with my GlobeWest purchase!
M Carson, Eaglehawk, VIC
Friday, June 6, 2019
Your service has been fantastic. My custom cushion is divine and a perfect fit in my bedroom, something a little different too from the norm! Angela has been fantastic.
K Hutchinson, Strathfieldsaye, VIC
Monday, June 3, 2019
We are always delighted to visit Make Your House A Home for ideas and often purchases. We are always impressed with the quality of your goods and the fantastic way they are displayed. The staff are always friendly, knowledgeable and helpful. We always enjoy our Make Your House A Home experience!
I Weibgen, Bendigo, VIC
Tuesday, May 7, 2019
We are extremely happy with the rugs and the service from you and your team. Very much appreciated and will not hesitate to use you guys in the future should we need to purchase other items.Once again, thank you for the exceptional service! Have a great day.
B. Trajcevski, Sydney, NSW
Wednesday, January 16, 2019
Hi Sales team,
I don’t normally reply to emails after I have received a product, but in this instance I would like too.
I would like to commend you for the high customer service you provided me when I purchased a product online. I appreciated the advice Angela provided me and the email correspondence to advise me what was going on. The follow up from Kylie shows there is great communication within the team considering a Christmas break has just occurred.
My experience has been positive and I would purchase other items from your company as well as highly recommend to family and friends. Thank you Angela and Kylie.
A big thank you to Lisa and the team. We are thrilled with our new pieces and look forward to working with you again in our new home. - Leanne H
Hi Lisa!! Thank you and the girls so much for all the help with the furniture!!! We appreciate it so much and it looks bloody awesome!!! The boys were wonderful to deal with today too. Will catch up soon for our other lounge xx - Marnie
Tuesday, August 7, 2018
Thank you so much Angela. You have gone over and beyond.
I appreciate you keeping me updated.
I know we spoke earlier in the week but I just wanted to thank you for your wonderful customer service.... and of course a fabulous product. I’ve had two friends already ask about this table! I’ve forwarded them your website details.
Again thanks, Kim
“I have been extremely impressed with the service I have received from Angela over my recent purchases from Make Your House A Home, and our offices look great, please thank her for her help”
Rick (RT Edgar Real Estate)
Just wanted to drop you a quick email and let you know how happy we are with everything
It all looks beautiful!
The bed looks sensational and the table centre piece is perfect.
In a couple of weeks time when I have everything packed away I will take some pics and send to you.
Thanks again for all of your help.
22 May 2018
Sorry for the delay in getting back to you !!!
Yes chairs arrived in perfect condition and look amazing!
Thanks again for all your help. Your service has been just perfect.
Enjoy the rest of your week.
Hi Lisa & co
Just to let you know we love 💖 our new modular. In fact we are hunkering down on it today with the crackle of our wood fire - ahhh feels good.
Just thought I would send you a photo of the lounge now we have our beautiful rug and couches.
Thank you for your help with this they look amazing. The tones in the rug are stunning.
See you soon. Narelle
To Lisa and the team at Make Your House A Home,
We have been in our new home 3 weeks now, everything has a place for it to go, and broadly speaking, the house and furniture therein is absolutely beautiful and has exceeded our expectations. Thank you for "Making our House a Home"; our truly beautiful furniture is superb in our contemporary home style.
Denise and Kevin
I just remembered I received a phone message from you asking me how I liked my re covered couch and chair. It was a very busy day at work that day and I did not get back to you. Forgive me for my tardiness. I love the workmanship of the upholsterers - beautifully done. Thank them for me. The couch and chair have been brought into the 21st century. I also want to thank you for the wonderful service and advice you gave me.
Happy Christmas and New Year
Kind regards, Bernadette
A couple of photos with the furniture in place. Thanks so much for your advice and assistance I am very happy with my purchases, although my photography skills don't do it justice.
Kind regards, Denise Turner. 👌
I am SO happy with my new Ottoman! Thanks Kim for your follow up call today to check everything is satisfactory. I'm so pleased that I came in store and got amazing service and suggestions to complete this space in my house. The colours even work with the star wars posters that my husband insists on keeping up.. Very satisfied customer. Thank you! – Tonya Buchanan
Hi Lisa and team,
Just a quick email to say thank you for helping Barry and I with our new dining table chairs. We finally got around to unpacking them this morning and they look great. The chilli material adds a splash of colour but does not over-power the timber in the table and the dark wood blends well with the table.
We are very happy with them.
Kind regards, Fiona Murray
Thank you Kim and the team from MYHAH, have just taken delivery of two stunning new couches that look gorgeous with the ottomans you covered for me. Great experience all round!
Hi Kim, Thank you for your call regarding the lounge delivered this week. It looks great and the area now looks finished!! I thought I'd send you a few pics, my son made me the coffee table for Mother's Day! Thanks again Julie
Just a quick note to say thank you so much again for all of your advice and help with my furniture! Arrived this morning and looks amazing!
Will catch up soon. Thanks again
Just wanted to say Colin and I are very happy with our lovely furniture from Make Your House a Home. We sit in those recliners each night and its just great - so comfortable. Our floating etu (very modern) is a feature in the room and so many people have admired our elegant and comfortable dining chairs (perfect colour choice). Glad you were confident about those coz I probably wouldn't have been brave enough to proceed - we needed that push, haha.
Thank you for "making our house a home" with some gorgeous furniture and furnishings. And thank you to your staff: Mandy, Julie and all. Their assistance and friendly attitude is appreciated. Wishing you all the best for the future.
Thank you for everything Julie, shopping online with MYHAH has been a real pleasure and a breeze, in no small measure due to you and your excellent client relationship skills.
One of the biggest contributing factors towards our decision to make the purchase with your business was the continual warm welcoming and very friendly approach from all staff. We felt valued, and genuinely respected which is really lovely. I also felt that all the staff had really wonderful advice and great experience in the field which helped to push myself over the line in colour choices.
It certainly made the whole process a very positive one indeed, which will see us as returning customers (surely I will need a coffee table and a rug soon haha)!
Our new furniture purchases have been important to us, as after years of being together they are our first pieces we have picked together, with a family (down the track) in mind.
So I hope that provides some context as to just how much it meant to be REMEMBERED, WELCOMED and well SUPPORTED every time we stepped foot in the door.
We are very happy!
Thanks so much for your call last week. I've been in Melbourne during the week and had to drag myself away from my new rugs, but it's been a delight to return home to see them on the floor. They really are luxurious and make the rooms look very special.
Thanks for all your assistance.
April 13, 2016 5:08 PM
I think you would agree it looks great.
Thank you for your assistance
Thursday, February 25, 2016
We did, thank you. I was very impressed with your service and communication.
Thank you to 'Make You House A Home' for the amazing gift voucher I won for winning Fashions on the Field at Bendigo Cup. Spending my voucher was so difficult as your shop is filled with so many amazing , well selected products. The customer service was brilliant & your help shipping my selected item back to Melbourne was so appreciated. Your follow up phone call was also proof of your quality service. I would highly recommend shopping here as the quality & service are impeccable. For anyone who lives in Melbourne, make sure you stop into this beautiful store on your next trip to Bendigo and you will be pleasantly surprised!
20 February 2016
Thanks for lovely professional service
Thursday, February 11, 2016
Chairs arrived yesterday! They are PERFECT.
I have to say that your upholsterer did a FABULOUS job (please tell him/her). I bought a sofa bed about 3 years ago, and although they did a good job, this job was really exemplary. Yes, I’m picky to start with, BUT, all the stripes, in every way, match up, even the little pillows. While we might hope this attention to detail is the “norm”, in reality, getting it THIS good is rare!
Also, the delivery guys were wonderful too—they rang the afternoon before, they gave me a time-frame, we agreed they’d ring me when they left the previous job, they rang me, and they then turned up just when they said they would. Also, they were careful, quick, polite and friendly.
The chairs and ottoman were thoroughly wrapped up in plastic (with a note to remind me to check them first, which I did, before accepting delivery).
Every piece of my experience with you and your “contractors” has been excellent!
AND, I’ve attached pics! I took a few, so you’d have a choice, I’m happy for you to use them. I am not good with Photoshop, so I’ll leave it to you if you want to crop the backgrounds out.
All is well! Have a great day.
Thank you, Helen
Thank you very happy with my purchase and your service was great. Much appreciated, I'll be back 😀 kind regards Kat >^..^<
Yes, we have received the item today. Thanks very much for following up, your customer service is second to none!!
Thanks. Yes it has been received. Thanks for your great customer assistance.
I would just like to thank you for helping organise the chair for my mum.
The service from you and the staff at MYHAH and Jamie at IMG has been superlative and I will wholeheartedly recommend IMG and MYHAH whenever the chance arises.
Thanks Angela. I really appreciate your excellent customer service. Looking forward to receiving the rug. :)
On behalf of the Board members of L'Arche Melbourne - Bendigo Community, I write to thank you most sincerely for your generosity in supplying furnishings for our house. We are most grateful for your support of this venture which will enhance the lives of those in our comunity with intellectual disability and those who support them.
On behalf of L'Arche Bendigo Community Council
The furniture is beyond expectations! Thank you so much for your expert advice, I think if we had to make the decisions about furnishings by ourselves the furniture would not have done the house justice. The furniture and light pendants compliment the house so well, it looks like the house has been made to fit the furniture, not the other way around.
I will send you some photos when we are settled.
Once again thank you so much,
Lauren (& Mark) - Melbourne
Thursday, August 20, 2015
Thank you - that was the speediest delivery ever - it arrived first thing Monday morning.
It was a nice surprise and I absolutely love it.
Thank you again,
LOVE everything, and worth the wait! It looks fantastic.
Monday, July 27, 2015
Here are a couple of photos of the table & bench seat, my photos don't do it justice though, looks fantastic.
Thanks again for everything & as I said yesterday, guys were fantastic on Friday.
Have a great day.
May 05, 2015
Thank-you so much, Doona cover replacement arrived last week and i've washed and all the press studs still all good.
Thank you for you outstanding customer service, on getting this replaced.
Wednesday, February 18, 2015
The rug arrived this afternoon & looks fabulous. I have it already in place in the study (pic below).
Thank you so much for such wonderful service!
Saturday, February 14, 2015
Thank you so much for your outstanding customer service. We will be recommending MYHAH to all.
Wednesday, February 18, 2015
Sunday, January 11, 2015 12:35 PM
Thank you very much make your house a home we love our new rug.
Stuart & Janine
November 25, 2014
Thank you for the fantastic service I have received - I have only just begun my journey of internet purchasing and appreciate the help given. By Kim in particular, information provided to make my decision helped make the purchase less stressful. .
Next time I am in Victoria I plan a visit to your store as you appear to have the style of things I really like.
I'm just writing to say my rug arrived today and I TOTALLY love it!!
Thanks soooo much :)
Thanks so much Angela, your service has been excellent. The delivery guy was great and early we are loving the theatre suite - thanks so much!
Everything looks great thank you and the girls were fantastic ! It’s a complete change to what I have had but I like the more relaxed natural look we went with. I really appreciate their assistance.
Thanks for your time & great suggestions for my new home. Really excited with your suggestions!
Here it is! finally in my living room and definitely worth the wait!!!!!!!!
Thanks soooooo much for your help and patience it was really appreciated!!!!!!
Thank you so much again!!!!!
Yes I definitely dont mind you using my feedback. It was a positive experience because I was initially hesitant to spend so much money on something i have never actually seen. I do a lot of shopping online but this has been my biggest purchase. So imagine how my heart sank when it arrived with a rip in it. I was so worried about how this was going to work out (never even thought about transport insurance or never even crossed my mind it could get damaged in transit). Your professional and reassuring manner when i rang you was so much more than i expected and made a huge difference. Then the offer of me being able to actually put down the rug until i got a new one was wonderful as well as your effort and agreeance to allow me to order a completely different rug in exchange for the damaged one made it a 100% brilliant customer service from beginning to end. The rug is exactly as you described in the first of many many emails and made the wait worth while. Your patience with answering all my queries via email prior to me finally making the decision to purchase made all the difference between "just looking" and the actual final sale. I recommend your company for deliveries anywhere in Australia and customer service is A+!. Thank you again.
Cheers from a happy customer all the way in Cairns (where we are in desperate need of some good quality, modern, furniture and home furnishings!)
Thank you for your courteous email. The customer service at your store has been wonderful.
Congratulations on your Houzz Plus award. You obviously have a unique and very successful business.
Congratulations to you and your team on the award from Houzz I am really looking forward to seeing our new display home coming together!
Glenn Wade, Glen Loddon Homes
Hi Lisa and staff,
We have really appreciated your service each time we've been in contact with you and your staff. Consequently, we're doing some free advertising for you each time anyone admires our new furniture! All the best for 2014. Hope to see you during this time!
Sue and Alan
Thanks so much for all you excellent service, follow up and commitment to supporting me. I know why you have won awards!
Johanne Van Bree
Dear Lisa and Norm,
Thank you so much for all your personal advice and care in helping us to choose all our beautiful furniture for our new townhouse. We appreciate all your efforts in making our house a home.
It has been a fabulous experience working with you and all your staff. We hope you have a lovely xmas and new year.
Raylene and John
Norm did a fantastic job hanging my art work, he was Fantastic, Thorough, Precise, and Patient!
His hard work is very much appreciated. I wish all the team at Make Your House a Home a Merry Christmas.
I really appreciate your fantastic customer service!
Next time I'm in Bendigo I'll be sure to drop in to check out your lovely shop.
Thank you for your excellent service. The art pieces arrived safely and we love them.
Best regards, Daniela
Cushions here thank you. They are perfect the colour on your site is very accurate.
Cheers, Jo McCabe
I just received confirmation that the package arrived in Florida. Thank you for all your help.
Best, Alejandro Toporek
Thankyou for your follow up call regarding our new print. We love it and it looks great in our home.
Thanks Again, Tanya
I LOVE IT!!
You've really hit the nail on the head with the brief Carla and I really want to commend you on that. It's just lovely. Thanks so much.
Regards, Dione Thompson
Buildings & Properties Coordinator, Swan Hill Rural City Council
We received our canvas and we just love it. Will definitely be purchasing from you again.
Cheers, Desley Mollison
Console table received & fits perfectly in the space. Thanks again - it looks spectacular!
We absolutely love our sofa. A massive thank you to you and all of your team who helped us!
Thanks for checking up and for all your hard work,
Regards Nat and Nick
Thank you very much. I received my orange clock and love it. Will order from you again. Thanks for the great service.
Kind Regards, Di
Thank you for your email. I received the clock yesterday and it is great, exactly what I was looking for.
Thank you again for the attentive correspondence.
Hi Angela - we received both very quickly and they're great! Great products and service - Thanks!!! I think you'll be seeing my name pop up a bit :-)
Package finally opened today – they look fantastic.
Thank you for all of your help
Regards, Rosie (Canada)
We are delighted with the Ottoman, it looks even better than we imagined. Thank-you for your help in getting the Ottoman organised & please pass on our thanks to Carla as well. You would be welcome to call in some time to check it out if you are up our way.
Regards Faye and Bernie
Thanks for your enquiry. Yes I did receive the rug just prior to Easter. It was great to have it delivered so promptly. It was just as lovely as the first rug I purchased and with the two of them laid in their prospective places they have not only transformed our living area but have also improved the acoustics in the room. Thank-you for your excellent customer service, it has been a pleasure dealing with your company.
Warm Regards, Fernanda
Hi cushions arrived today and are perfect - thank you all for your help and excellent service.
Many thanks, Susan
Two chairs received. Usual great service.
Good morning Angela,
Just want to let you know that the order arrived late last week and I have finally managed to open and check the contents. I am extremely impressed with the efficient and prompt manner in which my order was processed and despatched to me. The product is just what I was after, and am happy with the quality of all the linen. I will be definitely recommending your service to friends and family.
Many thanks, Louise
Thanks Julie. The designs are spectacular however just a little more than what I would like to pay at this stage. As I live in the barossa and am unable to browse in your shop, I'll keep an eye out on your webpage for art that comes up as I do love what you stock!
Thanks so much for providing me with great customer service. Although I was unable to get the art I was after, your promptness, communication and willingness to research other options was excellent..something I find very rare these days! It is very much appreciated.
Thank you!!! The throws are excellent!!!
And I will be sure to continue to shop online!!!
Great website!!!! Katie
Just an update for you, to let you know that I'm in love! The dining table is absolutely positively, utterly beautiful. It looks stunning and is perfect..... It's now the main wow/feature in the house.
I also want to say a big 'thank you' personally to you for all your assistance. You've been wonderful, and a delight to work with. You've always kept me in the loop regarding the purchase and delivery etc, and have always responded promptly with any question that I may have. I will definitely be using your services again.
Thanks again. I had better go and admire my table some more. :)
Cheers Jo. (Queensland web customer)
Thanks for your lovely email and all your help with this project.
Support Services Manager
East Wimmera Health Service
My order arrived on the 4/01 my sister was very happy with it. Thank you for your great customer service :)
The tree arrived when I got home form work this evening. It looks fabulous and I am thrilled with it. Thank you so much for your customer service and follow up.
Look forward to future purchases from your store. Wishing you a lovely Christmas
Kind regards, Vanessa
“Bringing dreams to life is rarely an easy process. Very moment of everyday, we are on the phone or emailing individuals and companies in the hope they may consider helping us even in the smallest of ways. My experience with the lovely Ashlea Rokesky from Make Your House a home, has defined the meaning of going ‘above and beyond’. Working closely with our wish child, Ashlea envisioned and created magical haven this special girl could escape to, far away from the pain and sterility of hospital treatment. Every detail was carefully planned to ensure a personalised experience. The amazing photos and feedback we received from the family following the unveiling of the wish, were a testament to Ashlea’s hard work. This level of support is something we will never truly be able to thank them for. It is a privilege to work with this amazing team to deliver an unforgettable wish”
Community Programs Coordinator
Starlight Children’s Foundation
The coat rack arrived on Monday and I even have wrapped it! Thank you very much for the care you have taken, I cannot wait to see it assembled.
I loved!!! Look so great!! You have been so nice i will love to have more staff like you!!
Exceptional job!! Take care i hope when you come to puerto rico can visit us.
Gisselle Vassallo de Vicéns, Puerto Rico
Thank you. I received the rug and loving it. Would love to become a VIP as there is also a couple of other things I have my eye on. Was one of the most painless on-line experiences I have had in a long time!
Thank you again, Jackie
Thanks for making the trip to Swan Hill today. The reception looks fantastic, again thanks for all your advice and expert direction. You can be very proud of the end result.
GREAT story in Spark Magazine… like I have said before you are amazing, and show others that anything is possible. Have printed out and will reread. AWESOME.
Wendy J (Shepparton)
Just wanted to thank you Angela. My order arrived on Thursday so I had it all ready for Friday morning and my wife was blown away.
Tom, Melbourne (anniversary present)
Thank you for all of this, you are a superstar. Thank you for helping me "make my house a home"!!!! I love your products, and am really looking forward to finishing off our house, with them..........thanks to you!!!
Have a great day, you have made mine! Nicole.
Congratulations to you all, you all deserve winning 2012 Victorian and Australian furniture retailer of the year. Always great service, happy faces, interior decorating service is great, so many gift items as well as prints mirrors furniture etc, to look at.
I have shopped in many similar stores throughout Melbourne over many years and have enjoyed my experience at Make Your House a Home. Store one of the most rewarding.
Thank you from your customer, Linda Hunter from Sanguine Estate Heathcote.
Dear Lisa, Norm and the awesome MYHAH team,
A fantastic achievement being crowned 'Furniture Retailer of the Year'. You deserve the public recognition, your dedication to better business and personal growth has been and is amazing. You have truly earnt the awards.
Best wishes for an amazing business and an amazing life.
Kylie and the May Partners team.
Dear Lisa, Norm and Team,
Congratulations on winning the awards! You have all done so well.
Donna and Trevor, (Bendigo Marine World)
Rohan Wright, CEO of the Australian Furniture Association said, “Make Your House a Home was a standout store this year. They combine strong support of Australian manufacturers with exciting visual displays that really bring the furniture to life for customers. Added to this are superbly trained and expert staff that allow them to match high quality Australian furniture to happy customers. They are an exemplar of a quality retailer selling fabulous Australian made products!”
Hello Lisa and Kate,
Congratulations on your big win at the furniture awards, and congratulations on stepping up and standing out with online publicity. To see the results - check out the screen shots attached of you on the first page of Google!!
All the best, Kiara O'Leary
Thank you for such prompt service and for putting the cushions together, they look great.
Kind regards, Narelle
You are really prompt!
Kind Regards, Jenny
Thanks so much for doing this for us so quickly, I didnt expect you would do it today!
Thanks again, Stace
Congratulations on your recent awards, you and your team must be very proud, and may I say well deserved.
Well done !!!!!! Congratulations to everyone!
Cheers, Josephine and Jess Salazar
Congratulations to Norm and you on the award. You deserve it for being one of the nicest retailers we met!
Hugs and kisses from all of us.
Congratulations, that is just fantastic, you must be so proud. Look forward to seeing you at the fair,
Sue Morgan, Bambury
Congratulations on the big win! I’ve been following your updates on Facebook. You guys must be over the moon.
May Partners Pty Ltd
Hi Lisa & team,
Congratulations on your 'Retailer of the Year Award',its very much deserved. Well done & keep up the great work.
CONGRATULATIONS to all well deserved you and my furniture has first class quality enjoy your win
Cheers Lyn Hubber
Just heard about your award on WIN news. Congratulations.
Dear Lisa and Team
CONGRATULATIONS… you are an amazing team. Well done on your clean sweep at Furnitex..
Congratulations, You deserved this award. You all look awesome, hope you enjoyed the night. Wow!!!!
Dear Norm & Lisa,
On behalf of everyone at Bendigo Insurance Brokers, a huge congratulations on winning your special awards!
A fantastic recognition for all your hard work over the past few years. Well done!!
PHILLIP HETHERINGTON |Director
Bendigo Insurance Brokers Pty Ltd
Wow – congratulations!
Business Development Manager
Economic Development Unit
City of Greater Bendigo
Congratulations on your outstanding achievement & your great website.
If you are ever considering any property or business opportunities on the Gold Coast
we would be only too happy to work with like minded people.
We are the leading retail & leasing agents on the Gold Coast.
Rick Graham LREA
Manager Portfolio Solutions
Hi Angela! Thank you so much for the amazing service. The clock arrived today! Will def shop with u guys again.
Thank you! Felicity
9th July, 2012
The suite looks great and fits our space really well. Thanks for the excellent customer service also.
Patrick and Melva
We took delivery of our furniture last Friday & I just wanted to let you know that we are absolutely delighted!
The workmanship on both items exceeded our expectations and the buffet is exemplary.
Many thanks for all of your assistance & patience with the drawing – it was greatly appreciated.
Thank you once again.
Kind regards – Judi (Strathdale)
Chairs have arrived today, all put together and really happy with them. Thank you for your assistance and professionalism. Hoping to visit your store once again when next in Bendigo.Thanks once again.
Tracy Seddon - Mildura
… had a call over the weekend from Angela asking if I had received my clocks, I did thank you. Very much appreciated. I love them. I am looking forward to buying more lovely things from you in the future.
Thanks Angela - all good. Thank you very much, the service from you has been outstanding. Thanks again, Brett (Sydney)
Furniture is great :) thanks Looks awesome.
I received the entertainment unit today. Many thanks for your quick delivery. I'm very satisfied with your service and product.
Hi Julie, Have received package what great service ,thank you very much!
We very much appreciate all the efforts you have made over the past week in responding to our enquiries and I would like to congratulate you again on the on the quality of your customer service - it has been exemplary. Kindest regards Yvonne Ryan (UK)
Lisa thanks for the plug on the website, the guys think they had around 230 groups for the weekend which is extraordinary!! Feedback was amazing, you guys have outdone yourselves again!! Please thank Carla also for her fantastic help.
Danny Breen (GJ Gardner, Bendigo)
I have just picked up the item you sent me and it is in great condition.
Thanks a lot for your valuable help. I send you a big hug and very big kiss.
Thanks, Alejandro (Mexico)
Hi, Just wanted to let you know, I got my crashmat and Im very happy with it.
Thank you so much for you help, Julie at Make Your House was lovely to deal with, I rang Wednesday and received my delivery 8am Thursday morning.
Very prompt delivery and excellent service.
Thanks again. Julie (Adelaide)
Lisa the sofas are fabulous – they look really gorgeous in the space, and the colour is bang on!
kind regards, Shaneen (Bendigo)
Thanks for much for your follow up email. Yes I love the furniture it looks so good in my house. The Radisson Chair is the star I think. When I require more furniture I will certainly be ordering from your store again, you made it so easy!
Cheers Pam (Kyneton)
Hi Angela, Just letting you know that I have received the cushions and rug. Thank you for your help!! It really has made a difference to my lounge room. It looks great, I am so happy.
Thanks for the great service. I do really appreciate your help. Roslyn (Taroom Qld)
Hi William, We received the gift voucher in the mail, and have given it to our niece for her engagement. Thank you for being so prompt and helpful.. Lorraine
To Lisa & the team at "Make Your House A Home"
I can't thank you enough, our new table and chairs look devine and we will have many, many family dinners & special occasions at it. I love it!! So thank you once again,
Thank you, I was very impressed at how it arrived and in a timely fashion. Your service is great Angela. Thank you.
Hi Lisa, just thought I would zap you a picture of my new desk, absolutely thrilled with it!!! It has actually opened up the space rather than it becoming closed in. Thanks again & no doubt we'll be seeing you again sometime soon... Cheers Lee (Bendigo)
recent in-store written comments ...
Great service always ... (Fay from Strathdale)
Fantastic furniture ... (Katrina from Point Cook)
Worth the trip!! ... (Joanne from Attwood)
Beautiful! - very helpful staff ... (Carly from Melton)
Thank you Angela: You are an angel with invisible wings.
I truly am appreciative of your total attention to my enquiry.
Best Wishes, Lu (Sydney)
Couches arrived safely and I am very thrilled with them. Thanks for your help.
Thank you Carla and the team at “Make Your House A House” for the tremendous results you achieved in our home. We lived with our lounge room “undecorated” for many years waiting to find just the right items.Being able to go to one location and deal with one person who was able to coordinate everything was fantastic. We found the in-home assessment to be very beneficial and were impressed with Carla’s no fuss, no hard sell, ideas for our lounge room and bedroom.Within a few weeks of our initial approach to MYHAH, Carla had transformed our home into a warm and inviting haven we all love to be in.
Many thanks Carla.We have, and will continue to highly recommend you and MYHAH as an extremely professional and positive decorating experience.
Cameron and Emma Fraser
Hi Lisa - I have sent through a few pictures of my new house. As you can see, it’s fantastic! Thanks so much for all your input. The colour scheme worked perfectly - I couldn’t be happier.
"The room looks fantastic! - Lisa said she would transform the room and warm it up for me, which is exactly what she did. I appreciate her expert advice and great taste."
- thank you, Keralyn (Strathdale)
Just thought I would let you know that the following has occured...
no one wants to help me cook dinner
no one wants to do the jobs or do the dishes....
All as they want to do is head for the couches and not move!
They are really beautiful, comfortable and I would like to thank you for all your assistance and advice. We are all very happy with the comfort, design and the size.
(The one that loves them the most is the daugther that complained about the red color for sixteen weeks!)
I would also like to thank the delivery guys they were very patient with the whole delivery and took time and care, which was lovely - and I really appreciated the couch being delivered direct to our lounge room.
Thanking you, kind regards - Maria (Melbourne)
Thank you Carla for making the experience of re-dressing our living areas such a pleasure. The home consultation was a great way for you to get an understanding of our tastes and the spaces available to work with. You were able to articulate our ideas and put items and colours together that look absolutely fantastic, something that we would not have been able to do without your help. Thank-you for enabling us to put colour and texture into our living areas in a tasteful way!
Nicole & Terry
Hi Lisa, photos don't do it justice but we are thrilled with the furniture and decorating is slowly but surely coming together.... the lounge room now looks much brighter and open and the bedroom is simply beautiful!!!
Thanks for all your help ( & patience!!!)
Hi Lisa, the furniture is coming up really great! Rust/orange colour makes a massive difference, as does the canvas! Haven't set up the rug yet.
Bed looks beautiful, the metallic black Europe pillows make it!
Just thought I would let you know you have got it all spot on!
Thx nik (Bendigo)
Hi Carla, Thanks so much for yesterday. We were very impressed with your no fuss, no hard sell, ideas for our lounge room and bedroom and are excited to be moving forward on this project.
Carla, thank you very much for all your hard work. The rug looks absolutely perfect for the room...
Hi Lisa, the sofa looks stunning. I love, love, love it. Leanne (Bendigo)
Thanks for all your help, very happy with all the colours you suggested...
Hi Lis and Norm,
Just wanted to say congratulations the store looks beautiful. So many great things to look at I'll have to come back again to take it all in. But overall it looks fabulous and you should be very proud of yourselves for creating it in such a relatively short time. I know it has been very hard work and very stressful but I'm sure it will all pay off. I think people will be talking about it all over town. Tex can't wait to come and see it, I told him tonight how fantastic it looks.
Again congratulations. Kim xxxx
Hi Lisa & team
Just a note to say thanks for inviting us to the preview of your new store. We enjoyed meeting you all and looking around your fantastic new showroom. We are sure your location and the knowledge and service provided by you and your staff will make for a very successful move.
Kind Regards, Andrea & Tony Jones
Congratulations on your beautiful new show room! Amazing Job!
Hello, I thought I would send a quick email to say thank you to the girls that helped me pick out the hundreds of cinnamon bark swirls this morning. I used these for a mirror project I have been working on. I found this old mirror at a garage sale for $5 and sanded it back and repainted the frame. I was looking for something natural to give it some texture to adorn the frame, and the cinnamon bark did just the trick! I have attached a photo of my finished product. Thanks again for the great service and I will be back again soon to visit your store once relocated.
Kind regards, Yvonne (Bendigo)
Hello! Thank you very much for delivery, which arrived on friday. The tray and figure are perfect! Thanks a lot for your excellent service!
Kindly Marko (Finland)
Hi Lisa, we love the rug and all of the other furnishings you recommended (the rug and flower cushions are my favourites!!!). Every time we sit together in the family room we comment on how well the space has come together and how functional it is.
cheers Deb (Campbells Creek)
Hi Lisa. Very happy with our new ottoman thank you very much. Look forward to seeing you all in your new premises and buying more purchases from you soon.
Thank you very much for you assistance with our new ottoman,
Kind regards Maree Conway
Cool, thanks for the heads up that you're moving. The new premises will be awesome. Can't wait to see it when it opens.
8th Jan 2011
Good luck with the move, looking forward to seeing the new store!
Just got your email about you guys moving. Sounds incredibly awesome. Look forward to coming in.
Hi Lisa, we are really happy with the sofa – it's very comfy and we think it looks great in the space. Thanks to you and your team for all of your hard work to get it to us before Christmas!
Regards Deb (Campbells Creek)
Absolutely loving both the bed and sofa and getting great comments from everyone as well. Thanks so much they are exactly as we imagined!
Sally (Spring Gully)
We received our magnet boards and they look great on the wall (if only I could stop the children writing all over them!). Many thanks for your help.
Our Charli Sofa has arrived safely and been enjoyed already. Thank you, we love it.
Thanks so much for everything, the service you offer is so unique and we have gained so much through our consult. We loved reading your story in the paper on the weekend too!
Lara & Damian. (Bendigo)
Dealing with Alyse on the phone when ordering the bar stools, was an absolute pleasure. She phoned back immediately to say that she didn't have an answer as yet and was great, she let me know when she would have an answer and made sure that she called when she said she would. You should know that she impressed me a lot!
Thanks a bunch – Mike 10x Bendigo
Hi, The throw rug arrived and it is beautiful. I'm very happy with it and your customer service. Thanks I will be looking at your website again.
3rd July 2010
Dear Lisa and co,
Ta for your phone call yesterday to check on the dining chairs we picked up last week. We absolutely love them, they're quirky and fun and are just what we wanted - thought I'd email you a pic to see for yourself! "Where did you get those?" is the first question my friends are asking, so I'm singing your praises so hopefully we can all share the love in Bendigo!
Thanks for your great service and price, much appreciated.
Lauren Mitchell and family.
Dear Lisa and team of Make Your House A Home
Thank you for the excellent service you provided regarding our couch.
It is exactly what we want.
In the near future we might come back for some other furniture.
Ron and Dennis (Bendigo)
Hi Lisa, I travelled up to Bendigo at the weekend to see the new Ferarra display home just opened by GJ Gardner. You guys must be very proud of your work, it looked fantastic and I saw many business cards go out the door with your name on it. We are planning to shoot the property this Friday and Saturday. But all in all for an opening weekend, we told Gardner's they are presenting a very nice property.
Cheers Troy (Niche Press)
12th Nov 2009
Hi Lisa, Everything went well - Thanks once again for everything.
Kindest Regards - Mary (Shepparton VIC)
Dear Dawn and Lisa, The goods arrived yesterday with no problems so I'm one very happy customer!
Many thanks for all your assistance. Regards Debbie (WA)
9th November 2009
Hi Lisa - our table has arrived and we absolutely love it :) thank you very much you made it happen with all of your organization and we appreciate it.
Thank you and kindest regards - Melanie (QLD)
Thanks Lisa, for your input and time given during the selection process. You were very helpful and offered some great suggesions...
We would like to express our thanks to you for your help and advice over the last few months, both at home and the unit. You have assisted us in making Maiden St "our own" and a place we can relax and call home.
Your expertise and flair is amazing... We are extremely happy with your ideas and suggestions and getting lots of positive comments.
Thank you once again for making it all happen. We have loved working with you, and hope that your business continues to grow.
Doug and Michelle (Lancefield)
4th March 2009
My package arrived today. Love the metal art and love the magnetic whiteboard! Thank you very much. Don't be surprised if you get some more business from Queensland … I've been telling everyone how impressed I am with the quality of service that you all provide.
I'm sure I'll be visiting your website on a regular basis.
Thank you, Katherine
17th February 2009
Having recently moved into a brand new home and not sure what to do with the spaces, the design service at make your house a home made the decisions easy. Carla walked me through many ideas and possibilities, making time to really understand my tastes and expectations. The results were fantastic the shapes and colours blended to make a modern but comfortable and classic feel for the home.
Kate (Maiden Gully, near Bendigo)
"Such a great transformation - we are actually using this space now!! It was a really fun project and not too expensive as we made gradual changes in keeping with our budget - I will certainly involve you in other rooms."
Regards Julie (Bendigo)
Hello, Thank you I got my candles today. The office now smells devine.
Thanks again Lesa Knight (Northern Territory)
2nd January 2009
Thanks again for all your help getting our lounge room in order. We will now busily save again to do our bedroom and the rest of our house!! We are really very impressed and are madly recommending you to everyone! You have certainly made our house feel more like home!!
Cheers, Ember (Flora Hill)
1st December 2008
I walked in to Make Your House a Home to search out some ideas for my new house.
Lisa was there to greet me and together we set on the journey to convert my new house to a home.
My house was totally bare and I had some ideas but I just didn' t know what would work the best.
Then my saviour Lisa ventured over to my house, talking through some ideas so she understood my ideas and taking measurements and photos so she could go away and think about what would look best.
Lisa produced a book of ideas with materials and photos for us to discuss and perhaps for me to use in my house.
It was great seeing the ideas in front of me so I had a better idea of how things would look.
I trusted Lisa' s instincts and now my new house has been transformed into a beautiful home with great colours, fabrics, cushions, rugs, wall paintings, foot stools and lamps.
All my guests comment on how fabulous my home looks, the first word is WOW.
Thank you Lisa at Make Your House a Home in Bendigo for Making My House a Home!
Sue (Kangaroo Flat)
27th November, 2008
Good Morning Lisa
We just really wanted to thank you for your help, assistance and ideas last week the appointment with you was of great benefit and we are very excited about the colors, etc for our new home.
You are so easy and straight forward to work with, Macquarie Homes are lucky to have you working with them.
Have a great day and thanks again.
Brad & Kylie (Maiden Gully)
6th Nov, 2008
The carpet looks brilliant. Colours are fabulous! Thank you so much for choosing it!
(Peterson Westbrook Cameron Solicitors, Bendigo)
just thought I'd say thanks for organising everything!!! The couch is amazing I love it & can't wait to start using it!!
the water feature is awesome, I thought it was going to be much smaller & it's going to look so good in front of our bedroom.
I'll make sure I send you over some photos so you can see the difference. You'll have to come over one weekend for a BBQ if you have time to check the final product.
Just wanted to say thanks again for everything there is no way I could have come up with such a great look on my own!!
Thank-you for the generous support for our new showroom displays.
Our opening weekend was a huge success and the showroom has hosted a steady stream of potential clients ever since.
We received nothing but positive comments about our new displays, which were beautifully complimented by accessories supplied by you.
Thank-you once again for your generosity and be assured your store will be our first point of call when we are next in the market for fabulous decorator items.
Glenn & the Team (Bourke's Kitchens) Bendigo
23rd September 2008
The painters did the feature walls yesterday and they look fabulous!!
Thanks for all your help....
Kate (Maiden Gully)
Some recent comments about our store...
Lovely store... Sue (Kangaroo Flat)
Enjoyable store.... Marlene (Campbells Creek)
Great prices... Anne (Flora Hill)
Lovely ideas... Helen (Harcourt)
Very inspirational - will be back... Lynne (Maiden Gully)
Great shop... Nola (Junortoun)
Gorgeous... Lisa (Lockwood)
Fabulous - thanks... Katie (Maiden Gully)
Beautiful store, will visit again - fabulous friendly staff... Lisa (Sunbury)
Lots of stock - great variety... Martina (Bendigo)
Nice shop... Ann-Maree (Bendigo)
Good range... Marjorie (Boort)
Lovely, stunning... Helen (Castlemaine)
Hello Lisa and Tarryn,
We received the dining setting this afternoon. One word - AWESOME! They look great in the space we have. The colour of the fabric and the chocolate colour of the timber compliment each other just wonderfully. Thank you again for making it all happen.
Helen and Ralph Mallamace (Leeton NSW)
5 August, 2008
The sofa bed arrived promptly on Monday morning delivered by two delightful gentlemen. We are very happy with the sofa and more so by the bed component of it. Thank you for all your help in enabling our purchase of this item. We appreciate your promptness with responding to our questions and the excellent follow up we received by your self. We have already recommended your services to our friends here and in Melbourne.
Kim Stokes - Perth, WA
Thank you very much for your advice and colour sample. Your suggestions are great and I'm keen to implement them - once the other work (pergola and landscaping stage one) is carried out. We'll be touch nearer to our relocation time regarding blinds etc.
Thanks to Lisa and the Team at 'Make Your House a Home' for transforming our home.
We had some basic ideas and were not really sure of how to go the next step. Enter Lisa!
We strongly recommend Lisa and her team - right from the beginning at the initial consultation where Lisa took the time to understand what we liked and wanted to achieve. Lisa also subtly introduced new ideas and concepts that we loved but would never have thought of by ourselves. We certainly received our value from this consultation by asking many questions and seeking advice.
The initial consultation is the best valued money anyone looking at improving their home can spend, from this a plan is provided and there is never any pressure to accomplish any of it in a certain timeframe – it's a master plan that you can achieve at your own leisure and according to your own finances, taking one step at a time.
Though in our case, once we got started implementing the ideas from Lisa – we couldn't stop! We were eager to see the reality of our plan come to life, Lisa was great in assisting with further advice & ideas along the way - even coming back to our home again to ensure everything went smoothly.
Our children love the color of their feature walls in their bedrooms and we all love the color recommended for various walls in our kitchen & living areas that unites the whole house in together but has each room with its own unique inpiduality in layout, furniture and accessories.
We love our home and enjoying the atmosphere of the changes we made through Lisa and 'Make Your house a Home' team.
Thank you very much
Paul & Belinda (Strathfieldsaye)
Thank you to Norm and Lisa who with your creative ideas, impeccable service, and final touches have made our house a home. Perfectly!
To Lisa and Norm,
I am delighted with everything I have purchased; it looks lovely and suits everything. The bed linen purchased has been commented on. Thank you very much for your warm, friendly, and alternative services.
Thank you Norm, who didn't mess around upon delivery and installation.
Thank you Barbara and John Bickley (Goornong)
We wanted to update our living area, but with a business and young family, we didn't have the time to look around for furniture or ideas. We also had no idea when it came to matching things and choosing colours and furniture.
We contacted 'Make Your House A Home' and one of their interior design consultants visited our house and immediately put our minds at rest. She presented us with new ideas, colour samples, paintings and furniture choices in a booklet showing us diagrams of furniture placement, samples of wall colours and advised us on curtain styles and patterns. We also received pictures showing us choices of furniture, artwork and rugs which would suit our home. All we had to do was contact her with our choices. She sourced the suppliers and did the rest.
Our living area has now been transformed from being dull with 'make-do' furniture, into a beautifully decorated modern room, and we didn't even have to leave the house to do it!
Darren and Kylie Kay (Kennington)
Thank you Lisa. Your expertise when coming to choose furniture was really helpful. I have received my furniture safely and Adam really loves it. The colour looks fantastic with all the wood we have in our house. I can't wait to put up the light fitting now.
We had the feature walls painted last week and they look fantastic, you should call around one day and have a look.
- thanks again for all your help... we are sooooooo happy!
Shona, Chris & Teal (Strathfieldsaye)
Thanks for the extra blue samples - I'm inclined to go for the "Limousine" colour
Thanks for everything. Feel free to call in anytime and see the results"
Dear Lisa & Norm
Thank you very much for the delivery of our beautiful daybed. We absolutely love it and are looking forward to your shop opening. Thanks again.
Keralyn & Ian (Kangaroo Flat)