rug care

CARE INSTRUCTIONS

• Vacuum regularly to reduce the abrasive action of soil and grit from the pile
• A good quality vacuum cleaner will be needed to remove dust/dirt from a shagpile rug
• Clean spills immediately
• The prompt removal of stains/soil marks is necessary to maintain a rugs appearance
• If stains are not dealt with immediately they may become permanent and even a professional cleaner may be unable to help
• Never rub a spill
• Instead blot any liquids with a dry absorbent white cloth or white paper towel
• Some stains may be cleaned with a mild clear detergent and lukewarm water
• If the stain cannot be removed, seek specialist advice
• Do not machine wash 
• Try to have your rugs professionally cleaned at least once every six months using a professional carpet/rug cleaner
• Professional cleaning should be carried out only by a reputable company and they should avoid using any shampoos or cleaners with a spirit base

SHEDDING

• Often new rugs begin to produce fluff as a resut of loose fibres that remain in the rug after the manufacturing process
• Vacuum regularly and this will reduce over time

SPROUTING

• Occasionally loose yarn ends will rise above the pile surface
• This is a characteristic of this particular weave; strands can be safely trimmed to the surface when this occurs with a pair of sharp scissors

SHADING

• Is the result of lean or reversal of the pile direction during use
• Areas of the rug may appear to have changed colour where the pile is facing a different direction
• This is a natural effect in a rug, not a manufacturing fault and it can not be prevented